Shipping & Policies


Item collection

Pick up is from Clifton Springs in VIC, Australia.  All items must be picked up within seven days due to limited space, otherwise additional storage fees may apply.  Items not picked up after 30 days are considered as abandoned.


Local delivery

The Lost Furniture Home can help with deliveries local to Clifton Springs, VIC for a small fee and are calculated at check out.  contact us directly prior to purchasing for a quote if you are over the radius that is calculated at check it out - it will display as no shipping available.


Interstate delivery

Please contact us prior to purchasing for an interstate delivery quote.  We can help organise interstate delivery options from Clifton Springs and Melbourne through to Brisbane areas.

Please note the delivery companies that we use are not associated with The Lost Furniture Home and are external parties, therefore please take up any issues with the delivery companies directly.

If you prefer to organise or use your own courier company, we are very happy to work alongside them too.  


Policy

All of the items we sell are vintage and second hand with many years of history.  They are sold as is.  We will make note and photograph any defects or wear as best as we can, please contact us prior to purchasing if you would like any more photos or have any questions.

Please take the time to careful inspect the photos and read the description as we do not accept ‘change of mind’ refunds.  All Sales are final. 

If you require an invoice please send us an email.  Payment is due on receipt of the invoice and the item is not classed as sold until payment has been received.